Get In Touch
We're here to help you on your wellness journey. Reach out to us through any of these convenient ways, and we'll respond promptly with personalized guidance.
Contact Form
Direct Contact Methods
Customer Service Hours
Monday - Friday: 9:00 AM - 5:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Live Chat
Available during business hours
Quick answers to your questions
Support Categories
Product Guidance
Find the right wellness products for your needs
Order Support
Help with orders, shipping, and returns
Wellness Consultation
Personalized wellness advice from our experts
Business Partnership
Wholesale and partnership opportunities
Visit Our Wellness Center
Experience our products firsthand and receive personalized wellness guidance at our physical location in the heart of České Budějovice.
Our Location
VitaNatural Wellness s.r.o.
Senovážné nám. 5370 01 České Budějovice
Czech Republic
Transportation & Parking
- Free parking available for 2 hours
- Bus stop "Náměstí" - 2 minutes walk
- Fully accessible - elevator available
- Bicycle parking at entrance
What to Expect
- Product demonstrations and samples
- One-on-one wellness consultations
- Natural product education sessions
- Schedule consultations in advance
Business Hours
Special Notice
We recommend scheduling wellness consultations in advance to ensure personalized attention and optimal experience.
Directions
From the Highway
Take exit 104 České Budějovice south. Follow signs to city center. Senovážné náměstí is in the historic downtown area.
Public Transportation
Bus lines 1, 3, 5, 8 stop at "Náměstí" (2 min walk). Train station is 10 min walk or short bus ride.
Nearby Landmarks
- Katedrála sv. Mikuláše (5 min walk)
- České Budějovice Town Hall (3 min walk)
- Premysl Otakar II Square (2 min walk)
- Budvar Hockey Arena (8 min walk)
Our Customer Support Promise
At VitaNatural Wellness, we believe exceptional support is the foundation of lasting wellness relationships. Our dedicated team is committed to providing you with prompt, knowledgeable, and caring assistance every step of your wellness journey.
Fast Response Times
Email responses within 4 hours during business hours. Phone calls answered within 2 rings. Urgent matters addressed same day.
Expert Wellness Guidance
Certified wellness consultants available for personalized advice. Product education and natural health guidance from trained professionals.
Satisfaction Guarantee
30-day satisfaction guarantee on all products. Free replacements for damaged items. Full refunds available with proof of purchase.
Multilingual Support
Customer service available in Czech, English, and German. Technical product information provided in multiple languages.
